Privacy Policy

Last updated: 26 May 2026

VertexReload ("we", "us", "our") is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy explains what information we collect, why we collect it, and how we handle it.

1. Who We Are

VertexReload is an independent Australian gaming publication operated by VertexReload Pty Ltd (ABN 54 321 987 654), Unit 3, 88 William Street, Perth WA 6000. Contact: [email protected].

2. Information We Collect

2.1 Information You Provide

We collect personal information you voluntarily provide when you submit our contact form (name, email, message), subscribe to our newsletter (email address), or submit a review pitch or tournament listing.

2.2 Automatically Collected Information

Server logs may record: IP address, browser type, pages visited, time and date of visit, and referring URL. This data is used for security monitoring and aggregate analytics only.

2.3 Cookies

We use cookies and similar technologies. See our Cookie Policy for full details.

3. How We Use Your Information

PurposeLegal Basis
Responding to contact form enquiriesLegitimate interest / consent
Sending the weekly newsletterConsent
Processing review pitches and tournament submissionsLegitimate interest
Security monitoring and fraud preventionLegitimate interest
Improving website performanceLegitimate interest

4. Disclosure of Personal Information

We do not sell, rent, or trade your personal information. We may share it with service providers who assist us in operating the website, bound by confidentiality obligations, or with law enforcement where required by Australian law.

5. Data Security

We implement reasonable technical and organisational measures to protect your personal information. However, no internet transmission is completely secure.

6. Data Retention

Contact form submissions are retained for up to 24 months. Newsletter subscriber data is retained until you unsubscribe. Server logs are retained for up to 90 days.

7. Your Rights

Under the Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information, and to lodge a complaint with the Office of the Australian Information Commissioner (OAIC). Contact us at [email protected]. We will respond within 30 days.

8. Children's Privacy

VertexReload is not directed at children under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes.

10. Contact Us

For privacy enquiries, contact our Privacy Officer at [email protected] or by post at Unit 3, 88 William Street, Perth WA 6000, Australia.